Tottington Medical Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Tower Family Healthcare Patient Engagement Event
Following recent announcements of our exciting plans to merge with 6 other practices in the Bury area, our practice will be holding a patient engagement 'roadshow' on Tuesday 28th November 2017 between 9.00 & 11.30 to listen to and respond to your views.
We look forward to welcoming and chatting to as many of our patients as possible.
If you are unable to make this date, please feel free to attend any of our other roadshows at any of our other sites.
21st Nov 2017 9.00 - 11.30 at Minden Family Practices
12th Dec 2017 9.00 - 11.30 at Spring Lane Surgery, Radcliffe
12th Dec 2017 9.00 - 11.30 at Greenmount Medical Centre.
28th Nov 2017 16.30 - 18.30 at Spring Lane Surgery Radcliffe
8th Dec 2017 16.30 - 18.30 at The Uplands Medical Practice, Whitefield
As well as our roadshows, an important step in our merger plans is to engage with our patients to fully understand what things you value the most about our practice and what things we could do to make it even better! understanding the view of our patients will enable Tower Family Healthcare to maintain and build upon the best of what we do now and will also help to make our services even better in the future.
Merging practices is a big step for all of us and one which we are very excited about. We would therefore also like to understand our patients’ views on our merger plans and would be grateful if you could take a few minutes to complete our important Patient Questionnaire. Once complete, this can be placed into the ‘patient questionnaire' box located in our waiting area or alternatively can be emailed directly to firstname.lastname@example.org
***VERY EXCITING NEWS FOR OUR PATIENTS & OUR PRACTICE!!!***
Our Practice has recently announced its intention to merge with six other practices in the Bury area to become ‘Tower Family Healthcare’.
The practices involved in the intended merger are:
Greenmount Medical Centre
Minden Family Practices in Derby Way, Bury - Yacht, Waves and Anchor
Spring Lane Surgery, Radcliffe
The Uplands Medical Practice, Whitefield
Tottington Medical Practice
For further information please see the Tower Family Healthcare link on the right hand menu or ask at our reception desk. Any appointment you have booked will not be affected by this announcement.
Do you know the surgery has online services. You can make an appointment for the same day or book in advance. You can also order repeat prescriptions using the service. To register for on line services please visit www.patient-services.co.uk
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
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Our mission statement – We aim to deliver responsive, high quality, effective health care from a professional, well trained and motivated team in a inclusive and welcoming environment.
Our vision and values
- Empower patients to take control and make decisions about their own care - no decision about me without me
- Ensure that patients have a positive experience of the care we provide.
- Improve the health and wellbeing of our patients.
- Ensure our patients have safe and timely access to all NHS services
- Ensure effective clinical decision making
- Support and develop our team in a culture of education, reflection and development.
Friends and Family Test
We would like your feedback on the care or treatment we give you any time you visit or have contact with the practice. The friends and family test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. You can say what is going well and what can be improved. Please take the time to complete the friends and family test. It doesn't take long and you don't need to give your details on the feedback form. Please use the Friends and Family link on the right hand menu. Thank you.
Care Quality Commission
The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.
You can view our registration using the link below
CQC registration certificate
(Site updated 01/12/2017)