Tottington Medical Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Do you know the surgery has online services. You can make an appointment for the same day or book in advance. You can also order repeat prescriptions using the service. To register for on line services please visit www.patient-services.co.uk
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
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Our mission statement – We aim to deliver responsive, high quality, effective health care from a professional, well trained and motivated team in a inclusive and welcoming environment.
Our vision and values
- Empower patients to take control and make decisions about their own care - no decision about me without me
- Ensure that patients have a positive experience of the care we provide.
- Improve the health and wellbeing of our patients.
- Ensure our patients have safe and timely access to all NHS services
- Ensure effective clinical decision making
- Support and develop our team in a culture of education, reflection and development.
Friends and Family Test
We would like your feedback on the care or treatment we give you any time you visit or have contact with the practice. The friends and family test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. You can say what is going well and what can be improved. Please take the time to complete the friends and family test. It doesn't take long and you don't need to give your details on the feedback form. Please use the Friends and Family link on the right hand menu. Thank you.
Care Quality Commission
The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.
You can view our registration using the link below
CQC registration certificate
(Site updated 23/03/2017)