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Noticeboard

29/4/2019  Changes to your prescription process

As from 29th April we will no longer be offering same day turnaround.  Prescriptions ordered by 4pm will be ready after 4pm the next working day.

Online Services patient information - We are sorry if you are experiencing problems booking appointments online.  The problem is understandingly very frustrating for both patients and for us as well and has been reported to the service provider who are working on this.  Same day appointments are released early morning before we open.  We are unable to specify a time as this can vary from day to day depending on backup times and network service requirements.  Thank you for your patience and understanding it is greatly appreciated.

 

Tower Family Healthcare-Tottington

***VERY EXCITING NEWS FOR OUR PATIENTS & OUR PRACTICE!!!*** 

We are absolutely delighted to announce that Tottington Medical Practice have now merged with the following practices to form Tower Family Healthcare

 

- Greenmount Medical Centre

- Minden Family Practices in Derby Way Bury - Yacht, Waves and Anchor

- Spring Lane Surgery, Radcliffe  

For further information and updates please see the Tower Family Healthcare link on the right hand menu or ask at our reception desk. Any appointments you have booked will not be affected by this announcement. 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. 


Do you know the surgery has online services.  You can make an appointment for the same day or book in advance.  You can also order repeat prescriptions using the service.  To register for on line services please visit www.patient-services.co.uk

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

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Our mission statement – We aim to deliver responsive, high quality, effective health care from a professional, well trained and motivated team in a inclusive and welcoming environment.

Our vision and values

  • Empower patients to take control and make decisions about their own care - no decision about me without me
  • Ensure that patients have a positive experience of the care we provide.
  • Improve the health and wellbeing of our patients.
  • Ensure our patients have safe and timely access to all NHS services
  • Ensure effective clinical decision making
  • Support and develop our team in a culture of education, reflection and development.

Friends and Family Test 

We would like your feedback on the care or treatment we give you any time you visit or have contact with the practice.  The friends and family test is about giving patients the opportunity to provide quick feedback on their care and treatment experience.  You can say what is going well and what can be improved.  Please take the time to complete the friends and family test.  It doesn't take long and you don't need to give your details on the feedback form.  Please use the Friends and Family link on the right hand menu.  Thank you. 

Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

You can view our registration using the link below

CQC Certificate

The result of our CQC inspection are freely available on the CQC website and can be accessed below.  The Practice received an overall Good rating

CQC Report

(Site updated 07/10/2019)
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